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Privacy Policy

Privacy Policy

1. Introduction

Ampere Solar respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect personal information including:

  • Name, address, phone number, and email.
  • Payment and billing details.
  • Information related to your property for solar installation (such as energy usage and roof type).
  • Any correspondence or feedback provided by you.

We may also collect non-personal data such as website usage statistics, through cookies.

3. How We Use Your Information

Your personal information is used to:

  • Provide and deliver solar products and services.
  • Process payments and issue invoices.
  • We will communicate with you about projects, updates, or support.
  • Improve our services and customer experience.
  • Comply with legal and regulatory requirements.

4. Sharing of Information

We may share your information with:

  • Licensed installers and contractors are working on your project.
  • Payment processors and financial institutions.
  • Regulators or authorities were required by law.

We do not sell or rent your personal information to third parties.

5. Data Security

We implement strict security measures to protect your personal data from misuse, interference, loss, unauthorised access, modification, or disclosure.

6. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if necessary. Requests can be made by contacting us directly.

7. Cookies and Online Tracking

Our website may use cookies to enhance user experience, track visitor behaviour, and analyse website traffic. You can manage or disable cookies in your browser settings.

8. Marketing Communications

With your consent, we may send you promotional materials about Ampere Solar’s products and services. You can opt out at any time by clicking “unsubscribe” or contacting us.

9. International Data Transfers

Ampere Solar primarily stores and processes data in Australia. If data is transferred overseas, we will ensure it is protected in line with Australian privacy standards.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date.

11. Contact Us

For privacy-related inquiries or complaints, please contact:
Phone: 0481 796 111